Returns & Exchanges
The Louisville Bats Team Store is committed to providing fans with high-quality gear; if you are not completely satisfied with your purchase, you may return or exchange unworn, unwashed merchandise within 30 days of delivery.
Initiate Your Request
Visit our online returns portal or contact our customer service team with your order number and email address to start the return process.
Package Your Gear
Securely pack the items in their original packaging, ensuring all hangtags are attached and the packing slip is included inside the box.
Ship to Louisville
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location or bring it directly to the Slugger Field Team Store.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your requested exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing